Webinar: ProActive Response Group De-Escalation Training
WB1245 | Course | All Levels | Scheduled
Description
In today's workplace, employees are faced almost daily with customers or teammates that may have needs or concerns that we are forced to handle. Thoug
Credits
| Number of Credits | Type of Credits |
|---|---|
| 1.20 | Personnel/HR |
Designed For
Anyone in the workplace
Prerequisites
None
Highlights
Definition of De-Escalation
Recognizing Anger
Situational Awareness
LOWLINE Technique
MR EBS Technique
Posturing
Controlling the Environment
Objectives
Understanding De-Escalation
Techniques to De-Escalate when violence is less likely
Techniques to De-Escalate when Initiator is Volatile or Un Predictable
Preparation
None
Notes
This webcast is provided by ACPEN. After registering for the course, you will receive an email from ACPEN with instructions for logging in to the webcast and obtaining your eMaterials.
Prices
- Member (Early Bird)
- $39.00
- Non-Member (Early Bird)
- $59.00
- Member
- $39.00
- Non-Member
- $59.00