Webinar: 10 Ways to Create Delighted Clients and More Referrals
WB4915 | Course | Basic | Scheduled
Description
In a competitive economy, CPA's and their firms need a way to stand out. The best way to do this is to give outstanding service to your clients. In t
Credits
| Number of Credits | Type of Credits |
|---|---|
| 2.00 | Communications & Marketing |
| 2.00 | Personal Development |
Designed For
This course is designed for any CPA who wants to increase the number of clients they have, or is interested in raises their rates and dealing with a higher level of service and clientele.
Prerequisites
None
Highlights
Communicate more powerfully with clients and other CPA's by understanding human behavior
- How to judge if your communication is effective in motivating someone
- How to get someone to really hear you and how to really hear what someone else is "not saying."
- How to communicate so that someone will happily do what you want
How to create trust and get people to like working with you - inside and outside the firm <LI> The 3 most important keys for getting someone to feel rapport with you <LI> Why rapport is so important, and how to use it to profit in your work <LI> How to quickly solve problems with people once you have their rapport Secret techniques that super-successful communicators use <LI> How to persuade people without them knowing they are being persuaded <LI> How Ronald Reagan, Oprah and Bill Clinton are similar, and how you can tap into their "magical abilities." <LI> The three most important keys all successful communicators use How outstanding service can lead to more promotions and/or client development <LI> The art of getting more referrals and turning referrals into clients <LI> Why great service is better for your business in the long run <LI> How to know what's most important to your client or boss-so you can focus on that</UL>
Objectives
Build trust and rapport with your clients, co-workers, and others
Negotiate more effectively by using advanced persuasion techniques
Stand out as a professional in a way that leads to increased success, satisfaction and referrals
Know specific referral strategies that are highly effective
Preparation
None
Notes
This webcast is provided by ACPEN. After registering for the course, you will receive an email from ACPEN with instructions for logging in to the webcast and obtaining your eMaterials.
Prices
- Member (Early Bird)
- $129.00
- Non-Member (Early Bird)
- $159.00
- Member
- $129.00
- Non-Member
- $159.00