Webinar: ProActive Response Group De-Escalation Training

WB5239  |  Course  |  All Levels  |  Scheduled

Description

In today's workplace, employees are faced almost daily with customers or teammates that may have needs or concerns that we are forced to handle. Thoug

Credits

Number of Credits Type of Credits
1.20 Personnel/HR

Designed For

Anyone in the workplace

Prerequisites

None

Highlights

Definition of De-Escalation

Recognizing Anger
Situational Awareness
LOWLINE Technique
MR EBS Technique
Posturing
Controlling the Environment

Objectives

Understanding De-Escalation

Techniques to De-Escalate when violence is less likely
Techniques to De-Escalate when Initiator is Volatile or Un Predictable

Preparation

None

Notes

This webcast is provided by ACPEN. After registering for the course, you will receive an email from ACPEN with instructions for logging in to the webcast and obtaining your eMaterials.

Prices

Member (Early Bird)
$39.00
Non-Member (Early Bird)
$59.00
Member
$39.00
Non-Member
$59.00
Your Price: $59.00

This is your base price and does not reflect any additional session fees, optional add-ons, or guest registrations.

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