Webinar: The Value of Conflict: A Strategic Approach to Dealing with Difficult People

WB5337  |  Course  |  Intermediate  |  Scheduled

Description

Poorly handled conflicts can lead to break downs in communication, reduced morale, and higher turnover. However, when managed well, conflict has the p

Credits

Number of Credits Type of Credits
4.00 Personnel/HR

Designed For

All

Prerequisites

None

Highlights

Conflicts

Objectives

Understand the power and potential of conflict in the workplace

Learn the five conflict handling modes, positional and problem solving strategies
Choose the best approach to addressing a conflict situation
Develop techniques to improve conflict communications and relationships
Adopt strategies to deal with difficult personalities
 

Preparation

None

Notes

This webcast is provided by ACPEN. After registering for the course, you will receive an email from ACPEN with instructions for logging in to the webcast and obtaining your eMaterials.

Prices

Member (Early Bird)
$129.00
Non-Member (Early Bird)
$159.00
Member
$129.00
Non-Member
$159.00
Your Price: $159.00

This is your base price and does not reflect any additional session fees, optional add-ons, or guest registrations.

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