Webinar: Becoming Conflict Competent

WC674  |  Course  |  Intermediate  |  Scheduled

Description

Conflict is often avoided, or dealt with in a passive manner. When ignored, conflict often escalates and can become polarizing. In this session, parti

Credits

Number of Credits Type of Credits
2.00 Personal Development

Designed For

Professionals leading a team or project, or will be in the future

Prerequisites

None

Highlights

Major topics covered in this course include:

  • Levels of conflict
  • Strategies to de-escalate conflict
  • Distinction between miscommunication and conflict
  • Responses to conflict
  • Tactics to address, rather than avoid, conflict

Objectives

After attending this presentation, you will be able to...

  • Determine your natural reactions to conflict
  • Identify when you are entering conflict
  • Use strategies to de-escalate conflict before it is too late
  • Choose to engage with colleagues and clients to turn conflict into innovation

Preparation

None

Notes

Webinar Day - HELP and Assistance Instructions

  1. The session will open 30 minutes prior to the start time. At that time, you will receive a reminder email bringing you to your Attendee Dashboard and a link to join the webinar.
  2. We recommend you log in early to ensure you are ready to go when the presentation begins.
  3. IF YOU ARE HAVING TROUBLE LOGGING INTO THE WEBINAR, please call the CPA Crossings Customer Service Team at (877)-370-2220 Ext. #1.

Prices

Member (Early Bird)
$89.00
Non-Member (Early Bird)
$89.00
Member
$89.00
Non-Member
$89.00
Your Price: $89.00

This is your base price and does not reflect any additional session fees, optional add-ons, or guest registrations.

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